Terms and Conditions for Jinja Herbal Extracts E-Commerce Website
1. Introduction:
1.1 This document, herein referred to as "the Agreement," constitutes the legally binding terms and conditions governing the use of the Jinja Herbal Extracts e-commerce website (the "Site").
1.2 The Agreement is entered into between Jinja Herbal Extracts, represented as "the Company," and any individual or entity accessing or making use of the services provided on the Site (hereinafter referred to as "the Customer").
2. Products and Services:
2.1 Jinja Herbal Extracts is a provider of herbal health solutions, specifically a proprietary herbal drink designed to address and alleviate various health disorders.
2.2 The Company extends services encompassing online product acquisition, order processing, shipping logistics, and customer support.
3. Ordering Process:
3.1 The Customer may initiate product orders through the Site, subject to compliance with the terms outlined in this Agreement.
3.2 Upon order placement, the Company shall furnish the Customer with order confirmation details, which may including tracking information for shipment monitoring.
4. Payment:
4.1 Accepted payment methods are enumerated on the Site for the Customer's reference.
4.2 Pricing details, inclusive of taxes and any applicable fees, are transparently communicated during the order process.
5. Shipping and Delivery:
5.1 Anticipated delivery times are specified on the Site, and Customers are apprised of shipping costs and policies at the point of purchase.
5.2 The Company reserves the right to modify shipping terms as necessitated by operational requirements, with due notice to affected Customers.
6. Returns and Refunds:
6.1 The Company's comprehensive return policy is articulated, delineating conditions and procedures for returns, refunds, or product replacements.
6.2 The Company commits to fair and expeditious resolution of Customer concerns in accordance with the stipulated policy.
7. Customer Responsibilities:
7.1 Customers bear the responsibility of furnishing accurate and up-to-date information during the order initiation process, ensuring seamless transaction processing.
8. Intellectual Property:
8.1 All textual, visual, and proprietary content featured on the Site are the exclusive intellectual property of Jinja Herbal Extracts and are protected by applicable intellectual property laws.
9. Privacy Policy:
9.1 Customer data collection and usage adhere to the principles outlined in the Jinja Herbal Extracts Privacy Policy, accessible on the Site.
10. Liability:
10.1 The liability of Jinja Herbal Extracts is restricted within the legal boundaries as stipulated by relevant laws and regulations.
11. Dispute Resolution:
11.1 Disputes arising under this Agreement shall be resolved through alternative dispute resolution mechanisms, including but not limited to arbitration and mediation, as detailed in the Company's dispute resolution policy.
12. Governing Law:
12.1 This Agreement is governed by the laws of the Federal Republic of Nigeria, and any disputes arising shall be subject to the exclusive jurisdiction of the courts within the Federal Republic of Nigeria.
13. Updates to Terms and Conditions:
13.1 Jinja Herbal Extracts retains the right to modify the terms of this Agreement, with notifications sent to Customers regarding any such changes.
By accessing and utilizing the Jinja Herbal Extracts e-commerce website, Customers expressly acknowledge their understanding and acceptance of the terms delineated in this Agreement. For any inquiries or concerns, the Customer is encouraged to contact the Jinja Herbal Extracts customer support team.
